Which term refers to various perspectives on addressing intractable conflict?

The term that refers to various perspectives on addressing intractable conflict is "conflict frames." In the context of organizational communication, conflict frames represent the different ways individuals or groups conceptualize and approach conflict situations. These frames influence how people interpret conflicts, the strategies they employ to resolve them, and the outcomes they anticipate.

Each conflict frame can present a unique viewpoint or narrative around a conflict, shaping the perceptions and reactions of those involved. For example, one might frame a conflict as a competitive struggle for resources, while another frame may see it as a collaborative opportunity for growth and understanding. Recognizing and analyzing these frames can provide critical insights into the motivations behind behaviors and can lead to more effective conflict resolution strategies.

The other options, while related to emotional and interpersonal dynamics within organizations, do not specifically refer to perspectives on addressing intractable conflict. Bordered emotionality deals with the limits of emotional expression in the workplace, emotional labor refers to the management of emotions to fulfill the demands of a job, and dissent involves expressing disagreement or opposition. Each of these terms contributes to an understanding of conflict and communication but does not encapsulate the concept of conflict frames specifically.