What type of communication can lead to emotional harm among employees?

Workplace bullying is the type of communication that can lead to emotional harm among employees. This refers to repeated hostile behaviors, such as verbal abuse, intimidation, or undermining an employee's work, which creates a toxic work environment. Such bullying can manifest through derogatory comments, unjustified criticism, or social isolation. The cumulative effect of these actions can significantly impact an individual's mental health, leading to stress, anxiety, and decreased job satisfaction.

In contrast, compassionate communication involves expressing empathy and understanding, fostering supportive interactions among employees. Deep acting refers to the emotional labor where employees modify their internal feelings to align with their professional roles; while it may be taxing, it is not inherently harmful. Emotional intelligence, the ability to recognize and manage one’s own emotions and the emotions of others, generally promotes healthier communication and relationships in the workplace, thereby reducing the risk of emotional harm.