What term describes biased perceptions of specific groups that can lead to unequal treatment within an organization?

The term that best describes biased perceptions of specific groups leading to unequal treatment within an organization is "stereotype." Stereotypes are oversimplified and generalized beliefs about a particular group of people that often ignore individual differences and complexities. When individuals or organizations hold stereotypes, they may unconsciously allow these biased views to influence their behavior, decision-making, and interactions with members of those groups. This can manifest as unfair treatment in the workplace, such as discrimination in hiring practices, promotion opportunities, or workplace dynamics.

In the context of organizational communication, understanding and addressing stereotypes is crucial for fostering an inclusive environment. By recognizing stereotypes, organizations can implement strategies to mitigate their effects, thereby promoting equity and fairness among employees. This involves awareness and training to confront biased perceptions and cultivate a culture that values diversity and inclusion.

The other terms listed do not encapsulate the same concept. Tokenism refers specifically to superficial or symbolic efforts to include minorities without meaningful engagement or support. Mentoring relationships focus on developmental support provided to individuals, often without the element of bias. Minority employee networks are organized groups within organizations aimed at supporting minority employees, again not directly addressing biased perceptions themselves.