What is the process of offering strategies or information to help someone cope with a situation called?

The process of offering strategies or information to help someone cope with a situation is accurately described as informational support. This type of support involves providing practical advice, resources, or guidance that can assist someone in navigating a particular issue or difficulty. It focuses on empowering the individual with knowledge or tools necessary to deal with a specific problem effectively.

In contexts such as organizational communication, informational support can enhance decision-making and problem-solving abilities, addressing challenges directly and facilitating better outcomes for individuals facing stressful situations. By equipping someone with relevant information, it allows them to approach their circumstances more strategically and with confidence.

Other forms of support, while beneficial, serve different functions. Emotional support involves providing empathy and understanding to help someone feel heard and cared for, whereas instrumental support refers to tangible aid or direct assistance. Problem-centered coping describes a broader strategy for dealing with stressors, which may utilize informational support as one of its components, but does not specifically define the act of offering strategies or information.