What constitutes an organizational communication strategy?

An organizational communication strategy is fundamentally a comprehensive plan detailing how information flows both within an organization and outward to external stakeholders. This strategy encompasses various aspects such as the channels used for communication, the frequency of communication, the tone and style appropriate for different audiences, and the key messages that need to be conveyed. It plays a critical role in ensuring coherence, consistency, and clarity in communication efforts, which ultimately contributes to the organization's overall effectiveness and success.

In contrast, the other options represent specific functions or guidelines that do not capture the broader framework or comprehensive nature of a communication strategy. For example, while resolving workplace conflicts is an important aspect of organizational dynamics, it does not encompass the full scope of how communication is structured and executed within the organization. Similarly, guidelines for employee conduct and tools for assessing performance are also crucial components of organizational management, but they focus on narrower areas rather than the overarching plan that defines how information should be shared and managed throughout the organization. Thus, the correct answer highlights the strategic nature of communication as a pivotal element of organizational operations and culture.